Terms of Service
Last updated: 1st March 2023
These Terms of Service (“Agreement”) apply to all services provided by our agency to you.
1.1 Payment is due in full at the time of service. We accept payment through various payment methods such as credit/debit cards, PayPal, bank transfer, direct debit etc.
1.2 If any payment is not made on time, we reserve the right to suspend the services until the payment is made in full.
1.3 All pricing listed on our website is subject to change without notice.
2.1 You may cancel any service at any time by providing us with written notice. We require at least 30 days notice before the next billing cycle.
2.2 Refunds are not available for services that have already been provided or partially provided.
2.3 We reserve the right to cancel any service at any time for any reason without liability to you.
3.1 Our web hosting services are provided on a shared hosting platform, meaning that other websites may share the same server as your website.
3.2 We make every effort to ensure that our web hosting services are available 24/7, but we do not guarantee uninterrupted access to our services.
3.3 We are not responsible for any loss or damage that may arise from the use or unavailability of our web hosting services.
4.1 Our WordPress maintenance services include regular updates of the WordPress core, themes, and plugins.
4.2 We do not guarantee that our maintenance services will prevent all security vulnerabilities or website issues.
4.3 We are not responsible for any loss or damage that may arise from the use or unavailability of our WordPress maintenance services.
5.1 Our SEO services include on-page optimization, off-page optimization, keyword research, and content development.
5.2 We do not guarantee specific rankings on search engines, as search engine algorithms are constantly changing.
5.3 We are not responsible for any loss or damage that may arise from the use or unavailability of our SEO services.
Inclusive Support Time
6.1 Any service that includes any form of monthly support/development time that is unused is forfeited and cannot be carried forward into subsequent months.
6.2 Any work that exceeds the allotted time will be billed at our standard hourly rate.
Limitation of Liability
7.1 We are not liable for any damages or losses that may arise from the use or unavailability of our services.
7.2 Our liability is limited to the amount paid by you for the specific service in question.
7.3 We are not liable for any indirect, special, or consequential damages arising from the use or unavailability of our services.
8.1 This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom.
8.2 Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
Changes to Terms of Service
9.1 We reserve the right to update or modify these Terms of Service at any time without prior notice.
9.2 Your continued use of our services after any changes to these Terms of Service indicates your acceptance of the updated terms.
By using our services, you agree to the terms and conditions set forth in this Agreement. If you have any questions or concerns about these Terms of Service, please contact us at [email protected]